Contracts

Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.

“Personal data” is any information relating to an identified or identifiable natural person.

Server log files You can use our websites without submitting personal data. Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services

Customer account When you open a customer account, we will collect your personal data in the scope given there.

The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent.

You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.

Collection, processing, and transfer of personal data in orders When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries.

The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract with you. Your data is transferred here for example to the shipping companies and dropshipping providers, payment service providers, service providers for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.

Using PayPal
All PayPal transaction are covered by the PayPal Data Privacy Statement. You can found this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en

Your data will be forwarded to a service provider for email marketing in the course of order processing. It will not be forwarded to other third parties.
Cookies
Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is called up again.

We use these cookies to make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser to be recognised again after a page change.

Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.

Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.

Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

The user agrees to ozhomedesign.com.au’s web terms and conditions and acknowledges that they are subject to, governed by and interpreted in accordance with the laws of England and Wales, and the user hereby agrees to be subject to the same. We provide services to the user subject to the notices, terms and conditions set forth in this agreement (the “Agreement”).

You represent and warrant that you are at least 18 years old or visiting the site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, ozhomedesign.com.au hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by ozhomedesign.com.au in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by ozhomedesign.com.au in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by ozhomedesign.com.au in advance. ozhomedesign.com.au reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ozhomedesign.com.au believes that customer conduct violates applicable law or is harmful to ozhomedesign.com.au ‘s interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. ozhomedesign.com.au may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and ozhomedesign.com.au has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify ozhomedesign.com.au of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.

Member Account

For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, ozhomedesign reserves the right to suspend accounts without further notice.

In accordance with Customs regulations customers must provide valid and accurate data . All consignee names, address and payers name should be valid. Certain countries request that the consignee submit their ID or passport to clear the package or for payment verification purposes. It is the customers sole responsible for the accuracy of data that they provide to us. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, we will not held responsible and will not offer any compensation in such cases.
ozhomedesign will always comply with the law, and we kindly remind users to do the same. As the importer customers are responsible to comply with all laws and regulations in their own countries. Please refer to our privacy policy for more information.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. ozhomedesign.com.au reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.
ozhomedesign is not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their item.
We have informed our customers of the peak Christmas season in advance via banners and newsletters, and offered suggestions for the final order date and shipping methods for this period. We can therefore not be held responsible if an item does not arrive in time for Christmas.
All orders reported as “delivered” by shipping companies are considered delivered. ozhomedesign cannot be made liable of non-delivery in this case.

Shipping

ozhomedesign can ship from different warehouses. For orders more than one item, we may split your order into several packages according to stock levels at our own discretion.Thank you for your understanding.

Customers are strongly advised to purchase the shipping insurance during the checkout for a smooth delivery.

We ship all orders in good faith and ozhomedesign will not be held responsible for any orders that not are not insured.

Whatever the customer orders is what we ship. We can not be held liable for the customer receiving the wrong item if they placed the wrong order.

If a delivery fails for any reason and the address sent to was the correct address as provided by the customer, ozhomedesign cannot be held liable if a package is returned to us.

In the event you choose to pay with credit card and the payment will be processed via a European Acquirer, these terms are an agreement between you and Our Company. For any other type of purchases, these terms are an agreement between you and ozhomedesign and goods and/or services will be delivered by ozhomedesign directly.

Please report any missing package complaints to our Support Center as soon as possible. After 3 months from the shipment date, 4 months for Latin America postal deliveries, any deliveries with flat rate shipping, standard shipping and priority shipping, will no longer be accepted for any compensation. Expedited delivery complaints must also be reported within 3 months from the package being shipped out. Kindly note that this is not applicable to expedited shipping cases where the shipping company’s website shows the item as delivered

Copyright

All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of ozhomedesign.com.au (collectively, “Content”), belongs exclusively to ozhomedesign.com.au or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by ozhomedesign.com.au , without ozhomedesign.com.au’s express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on ozhomedesign.com.au as well as the use of ozhomedesign.com.au trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The collection, arrangement, and assembly of all content on this site (the “Compilation”) belong exclusively to ozhomedesign.com.au. You may not use ozhomedesign.com.au’s Content or Compilation in any manner that disparages or discredits ozhomedesign.com.au or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the “Software”) is the property of ozhomedesign.com.au and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by ozhomedesign.com.au. Violators will be prosecuted to the full extent of the law.

ozhomedesign.com.au recognizes and respects all copyrights and trademarks. As such, any usage of television, motion picture, music, film festival or other names or titles have no connection to ozhomedesign.com.au and are the sole property of the copyright or trademark holders. Our dresses are inspired by celebrity style and are our recreations of item’s worn by the celebrities on your favorite television shows and the red carpet, however they are not authorized, endorsed by, or connected to these shows in any way and are not meant as infringements of any registered trademarks or copyrights.

Disclaimer and Limitation of Liability

Except as otherwise provided in the standard terms of sale that govern the same of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by ozhomedesign.com.au on an “as is” basis. ozhomedesign.com.au makes no presentations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here to the full extent permissible by applicable law, ozhomedesign.com.au disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes or typographical errors. ozhomedesign.com.au does not warrant that the content will be uniterrupted or error free. To the maximum extent permitted by law, ozhomedesign.com.au will not be liable for any damages of any kind arising from the use of this site, including, but not limited to,indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, ozhomedesign.com.au’s total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to ozhomedesign.com.au during the month immediately preceding the act allegedly giving rise to ozhomedesign.com.au’s liability.

ozhomedesign and/or the seller will act in accordance with the warranty as provided by the platform when and only when damage is in connection with the merchandize and has valid and confirmed manufacturing defects. ozhomedesign and/or the seller will not be held liable for any damages resulting from customers improper use, personal negligence, and/or other reasons that do not attribute to item defects.

Order Cancelation

Kindly note that due to shipping restrictions, only paid, processing and partially shipped orders can be edited.

All other orders and order information cannot be canceled or modified.

If you would like to cancel a packed or shipped order, please contact our Support Center as soon as possible. Our agents will do their best to assist you.

In the rare event that an order cannot be canceled and is shipped out, kindly accept the goods and our warranty will become effective.

Order Shipments

ozhomedesign ships from different global warehouses to nearly every country worldwide. We partner with well know international shipping companies to ensure your package arrives to your door safely and within the estimated timeframe. We also offer free flat rate shipping on all our products to most destinations. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the buyer. Should the buyer refuse the package due to import duties or taxes, the buyer takes full liability for all the cost involved in the process

.

Unfortunately, we cannot estimate what the charges may be since customs and taxation policies vary widely from country to country. For further details, please contact your local customs office or visit their official website. In some cases, customs clearance procedures are necessary which may affect our original delivery estimation time.

In accordance with customs regulations, please note that ozhomedesign cannot list purchased items as a gift or indicate an amount lower than the actual product price.

Arbitration

Where the parties fail to settle a dispute within 30 days after such dispute occurs, they agree to submit such dispute to Trade Arbitration Commission (the “SCIA”) for arbitration which shall be conducted in accordance with the Commission’s arbitration rules in effect at the time of applying for arbitration. The arbitral awards are final and binding upon both parties. It is prohibited to bring class actions against ozhomedesign on a non-individual basis.

Applicable Law

These conditions are governed by laws of England and Wales.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that ozhomedesign.com.au is not responsible for the operation of or content located on or through any such site.

Remedies

You agree that ozhomedesign.com.au’s remedy at law for any actual or threatened breach of this Agreement would be inadequate and that ozhomedesign.com.au shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that ozhomedesign.com.au may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys’ fees.

No right or remedy of ozhomedesign.com.au shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys’ fees and expenses.

No instance of waiver by ozhomedesign.com.au of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.

When you find that your delivered product is incomplete or incorrect, please do not use the product and contact our customer relations representatives on +900000000

The products are exchanged.

You can return the product you have purchased and place an order again. You can send the cargo to our address and if you fill in the return form on the invoice sent and return your return request, the requested return will be processed.